The Care Quality Commission (CQC) has released new guidance, Right support, right care, right culture, as a revision to its Registering the right support guidance. The aim is to make it clearer for providers who support autistic people and/or people with a learning disability.

Following feedback from people who use services, CQC has updated its guidance so it has a stronger focus on outcomes for people including the quality of life people are able to experience and the care they receive.

Now called Right support, right care, right culture, the guidance outlines three key factors that CQC expects providers to consider if they are caring for, or want to care for, autistic people and/or people with a learning disability:

  1. Right support: The model of care and setting should maximise people’s choice, control and independence.
  2. Right care: Care should be person-centred and promote people’s dignity, privacy and human rights.
  3. Right culture: The ethos, values, attitudes and behaviours of leaders and care staff should ensure people using services lead confident, inclusive and empowered lives.

Good to see a link to REACH in section 2 (Page 9).’The size, setting and design of the service meet people’s expectations and align with current best practice.’

See the New (Oct 2020) Guidance here: Right support, right care, right culture (CQC Guidance)



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